Terms & Conditions

Last Updated: August 18, 2026

Welcome to Lumetons. These Terms & Conditions ("Terms") govern your use of the Lumetons website (the "Site") and your purchase of products through our Site. By accessing or using our Site, you agree to be bound by these Terms.

1. Website Use

You may use our Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site for any fraudulent, unlawful, or unauthorized activities.
  • Attempt to gain unauthorized access to our systems, servers, or networks.
  • Interfere with or disrupt the operation, security, or integrity of the Site.
  • Copy, reproduce, distribute, or create derivative works from our content without prior written permission.
  • Submit false, misleading, or deceptive information.

We reserve the right to restrict, suspend, or terminate your access to the Site immediately and without notice if you violate these Terms.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, colors, specifications, and availability are accurate. However, slight variations may occur due to screen display settings, lighting, materials, natural variations, or product updates. We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.

3. Pricing & Availability

Prices, discounts, and product availability are subject to change without notice. In the event of a pricing error or inaccurate product information, we reserve the right to cancel any orders placed for products listed at the incorrect price, even after an order confirmation has been sent. If your payment has already been processed, we will issue a full refund to your original payment method.

4. Orders & Acceptance

Receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute an offer to sell. We reserve the right to accept, decline, or limit your order for any reason, including product availability, errors in product or pricing information, suspected fraud, or shipping restrictions. If we cancel an order after payment, a full refund will be issued.

5. Payment

Payments are processed through secure third-party payment gateways available at checkout. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and that the information provided is accurate and complete.

6. Shipping & Delivery

All shipments to U.S. addresses are governed by our Shipping & Delivery Policy. Estimated delivery dates are for guidance only and are not guaranteed. Lumetons is not liable for delays caused by shipping carriers, customs clearance, severe weather, incorrect shipping addresses, or other events beyond our reasonable control.

7. Returns & Refunds

Purchases are subject to our Returns & Exchanges Policy. Please review our return conditions and procedures before making a purchase.

8. Warranty

Eligible Lumetons products are covered by our limited product warranty. Please refer to our Warranty Policy for detailed terms, exclusions, and claims procedures.

9. Promotions & Discounts

Promotional codes, discounts, and special offers are subject to specific terms, expiration dates, and usage limits. Unless expressly stated otherwise, promotional codes cannot be combined with other offers. Lumetons reserves the right to modify or terminate promotions at any time without prior notice.

10. Intellectual Property

All content on the Site—including logos, trademarks, text, graphics, product designs, images, video clips, and page layouts—is the exclusive property of Lumetons or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

11. User Content & Submissions

By submitting reviews, photos, comments, testimonials, or other content ("User Content") to Lumetons, you grant Lumetons a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, publish, and display such content in any media for marketing, promotional, and commercial purposes. You represent that you own or have the necessary rights to submit such content.

12. Third-Party Links & Services

Our Site may contain links to third-party websites or services that are not owned or controlled by Lumetons. We assume no responsibility for the content, privacy policies, or practices of any third-party websites.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LUMETONS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR PURCHASE OF ANY PRODUCTS.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR PURCHASE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions.

For U.S. Residents: You agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the purchase of products shall be resolved through binding individual arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.

CLASS ACTION WAIVER: YOU AND LUMETONS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

16. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

17. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at contact@lumetons.com.